IRCTC Website Redesign
To redesign Indian Railway Catering and Tourism Corporation(IRCTC) Website to ease the Ticket booking process without unwanted information and advertisements.
UX/ UI Design Intern
Figma, Adobe Illustrator, Adobe Photoshop
Redesigning the website to make the process of ticket booking easier and engage the users with the website to complete the goal as quickly as possible.
Opens in a new tab
Not organized and too much information
Very less spacing between the content
Bullet points can be used
to highlight important information.
Chat looks too complicated
Book ticket screen
Date field is occupying unnecessary space
Can be center aligned to focus on important information
Opens in new tab
Reservation chart screen
Opens in new slide
Buttons can be differentiated using different color
PNR enquiry screen
With the high level of standards offered by most online businesses today, users expectations rises while using the Government website. By introducing Parallax Effect to the website will give users the same feel while interacting with IRCTC website.
Displaying Book Ticket, PNR Status and Journey Details tabs on the same page rather than opening in new tabs.
Grouping relevant information through appropriate icons and dropdown lists to allow users easy accessibility.
Minimalizing the design and unnecessary content will increase the conversion rate as the users focus will shift to ticket booking(desired actions).
Chatbot can be made simpler and only display when clicked on.
Designing overall User Interface to emphasize Indian Railway by involving Indian Flag color theme.
Redesigning the look and feel of the website as per Government of India guidelines(https://guidelines.india.gov.in/)
Typography & Color
REGULAR . MEDIUM . SEMI BOLD
Home screen (Parallax effect)
Redesigning a website requires thorough analysis of existing website and understanding of the user pain points along with compliance of rules and regulations.